Rockwood

Operations Manager

Job Locations US-IN-Indianapolis
ID 2025-15186
Category
Operations Management
Position Type
Regular Full-Time
Work Schedule Status
On-Site

Position Summary

Acuren-logo---170px-wide

Acuren is seeking an Operations Manager for operations in Indianapolis, IN.

 

The Operations Manager is responsible to plan, deliver and promote services that meet client needs within a specific regional or geographical location in a manner that complies with safety, quality and financial goals, while providing strategic solutions to clients that enhance Acuren’s position as a trusted business partner and reduce their costs to operate.

Responsibilities

Support the efficient and profitable delivery of technical services within a specific geographic or technical service area by:
  • Hiring, retaining and managing the performance of staff who possess the necessary technical and safety qualifications to perform the available work;
  • Appropriately scheduling manpower and ensuring consumable, equipment, fleet resources are available, maintained in good condition, and regularly audited;
  • Ensuring compliance with company specific safety and quality programs and the appropriate use of procedures and administrative controls;
  • Preparing price estimates for complex and detailed work packages;
  • Performing regular site visits to engage technical staff in field and ensure projects are on schedule and within scope;
  • Approving technical training recommendations;
  • Ensuring appropriate policies and procedure are in place and support ongoing service improvements;
  • Providing oversight to administrative functions to ensure accurate and efficient completion of
 
Manage financial performance by:
  • Providing ongoing oversight and analysis of monthly financial reports, and monthly billable time reports, making necessary adjustments;
  • Reviewing and approving operational expenses, DTR’s and expense submissions;
  • Participating in in the development of operational and capital budgets;
  • Defining limits of authority with staff to ensure wise decisions are made with respect to the company resources;
  • Effectively managing resources including facilities, vehicles, and equipment to ensure safe, secure, cost-effective and reliable use.
 
Ensure Service Excellence & Perform Business Development including: 
  • Collaborating with other Acuren leaders to build and develop client relationships based on the provision of exceptional service and ethical business practices;
  • Engaging productively with existing and new clients to expand regional service offerings;
  • Improving value of services offered and demonstrating innovative technology to customers;
  • Utilizing site specific metrics to improve productivity and improve customer service;
  • Seeking clarification of the client’s expectations, clearly defining work-scopes, monitoring project execution and verifying customer satisfaction. 
Other work duties as assigned. 

Requirements

KNOWLEDGE, SKILLS & ABILITIES: 


The position requires the following skills and abilities:

  • Strong managerial skills with the ability to interact effectively with staff at all levels;
  • Excellent communication, interpersonal and analytical skills;
  • Proficiency in use of Microsoft Outlook, Word, Excel and PowerPoint;
  • Excellent problem solving and conflict resolution skills to manage difficult customer interactions;
  • Strong organizational and prioritization skills.
  • Consistently demonstrates their understanding of, and compliance with, responsibilities under the provincial Occupational Health and Safety Acts and Regulations, and Acuren Safety and Quality Management Systems, policies and procedures.

EDUCATION: 

  • Bachelors degree in relevant field, supplemented by a minimum of 8 years of operational experience in an industrial/technical environment, 3 years of which is supervisory.
  • NDT or other technical Certifications are preferred, as is knowledge specific to the technical field of assignment.

Benefits

  • Competitive Salary
  • Medical, dental, and supplemental insurance
  • 401K Plan
  • Paid Holidays
  • Paid Time Off

Working Conditions

  • Travel may be required.

Company Overview

Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.

 

Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world’s largest industrial segments.

 

Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. #LI-BE1

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